Website Terms of Use

1. Your agreement with us

Harliee Studio is operated by Boxin Global (Registration No. 003653612-U), a business registered in Malaysia. In these Terms, “Harliee”, “Harliee Studio”, “we”, “us” and “our” mean Boxin Global, trading as Harliee Studio. “You” means the person using the Services and, where applicable, the organisation or guardian that person represents.

These Terms apply to www.harlieestudio.com and the profiles, job and opportunity listings, applications, messaging, community, project workspaces, subscription features and related services we make available (“Services”). By creating an account, selecting the acceptance checkbox, or continuing to use the Services after these Terms take effect, you enter into a binding agreement with us. If you do not agree, do not use the Services.

Our Privacy Notice explain how we process personal data. We process personal data in accordance with the Personal Data Protection Act 2010. A feature, project, subscription or promotion may have additional terms. If specific terms conflict with these Terms, the specific terms control for that feature or transaction shall prevail.

These Terms and the Privacy Notice are located here, constitute the entire understanding between you and us with respect to your use of the Websites.

2. Eligibility and minors

You must be at least 18 years old and legally capable of entering into this agreement to create an account or use the Services. The Services are not available to persons under 18. If you use the Services for an organisation, you confirm that you have authority to bind it and that the organisation is responsible for activity under its account.

We may restrict an account or request evidence of age, identity or authority. Any future service for persons under 18 would require separate safeguards, notices and terms before it is made available.

If you or your parent or guardian do not agree to the Terms, then you must immediately stop using the Websites. We will not knowingly allow anyone under eighteen (18) years of age to provide us with any personal information about themselves (such as their names, email address, and phone number) over the Internet. If a minor has provided us with personal information without the consent of a parent, we ask the parent to contact us immediately at: hello@harlieestudio.com. We will use all reasonable efforts to promptly delete the minor's personal information from our servers and records.

3. Accounts and security

You must provide accurate, current and complete information, keep it updated, use only accounts you are authorised to control, and protect your credentials. You are responsible for activity performed through your account unless caused by our failure to use reasonable security measures. Notify us promptly if you suspect unauthorised access.

You may not sell, transfer, rent or share an account, create deceptive or duplicate accounts, impersonate another person or organisation, or evade a restriction. Organisation administrators are responsible for granting and removing member access.

4. Automated, AI-assisted and externally sourced features

Parts of the Services are produced by automated systems. Opportunity listings may be detected, extracted, summarised, categorised and scored from public sources by software, including third-party language models, before any person reviews them. Profile suggestions, search ranking, match indicators and similar labels are generated the same way.

Automated output can be wrong. It may misread a source, attribute a listing to the wrong organisation, state a fee, location, deadline or requirement inaccurately, omit a material condition, reproduce an expired or duplicated post, or miss context a human reader would notice. A machine-generated summary is a pointer to the original source, not a substitute for it, and Harliee Studio does not warrant its accuracy, completeness or currency.

Do not use an automated output from the Services as the sole basis for a decision that has a legal or materially significant effect on a person, including a decision to hire, engage, reject, rate, price, restrict or report someone. You are responsible for the decisions you make.

If a listing or automated output misdescribes you, your organisation or your work, you can contact us and we will review it and correct or remove it where appropriate. A publisher whose public post has been surfaced as an opportunity may ask us to stop surfacing it.

5. Your content and permissions

You retain ownership of content you submit. You confirm that the content is accurate where it states facts, that you have all necessary rights, releases and permissions, and that publishing it does not violate confidentiality, privacy, publicity, intellectual-property or other rights.

You grant Harliee a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, resize, transcode, moderate, display and distribute your content only as reasonably necessary to operate, secure and improve the Services and to share or promote a profile or listing that you deliberately publish. This licence includes technical use by our service providers acting for us.

We will not use your portfolio content as the creative material for a separate paid advertising campaign or imply your endorsement of Harliee without separate permission. You may end the licence by deleting the content or closing your account, subject to reasonable backups, legal retention, completed transactions and content already shared by you with others.

6. Acceptable use

Use the Services lawfully, honestly and respectfully. Do not use them to exploit, endanger, deceive or harass another person or to interfere with the platform.

• Do not post unlawful, fraudulent, discriminatory, defamatory, abusive, sexually exploitative, violent, unsafe, misleading or rights-infringing content or opportunities.
• Do not impersonate others, manipulate reviews or metrics, conceal material job conditions, recruit for prohibited activity, or request unnecessary identity, financial or sensitive information.
• Do not scrape, harvest, crawl or copy the Services by automated means without written permission; bypass access controls or rate limits; introduce malicious code; reverse engineer protected components; or disrupt availability.
• Do not misuse contact details, private messages, portfolio media or personal data for unrelated marketing, surveillance, resale, training datasets or decisions prohibited by law.

7. Communications

Communications and reviews must relate to a legitimate professional purpose and reflect genuine experience. Do not publish private contact information, confidential project material or unverified accusations. We may limit messaging, remove content, preserve evidence or disclose information where reasonably necessary for safety, enforcement or law.

Service, security, account, application and transaction notices are part of the Services. Marketing communications remain optional where required, and you may unsubscribe from them without losing essential service notices.

8. Confidentiality

You may receive information through the Services that is not public, including unreleased campaign concepts, scripts, briefs, rates, shoot locations, call sheets, client names, unpublished portfolio material and personal contact details. You must treat that information as confidential and use it only for the project or application it was shared for, disclose it only to people who need it for that purpose and are bound by equivalent obligations.

These duties do not apply to information that is already public without your breach, that you already held without a duty of confidence, that you develop independently, or that you must disclose by law or by order of a court or regulator.

Access to a project workspace is granted for a purpose and can be withdrawn. When a project ends, when your access is removed, or when the disclosing party asks, stop using the confidential information and delete the copies you control, subject to backups you cannot reasonably delete and records you must keep by law. These obligations continue after your account is closed.

9. Fees

Paid features apply only when they are actually offered to you. Before you purchase, we will identify the service provider, main features, full price in the applicable currency including mandatory charges, payment method, billing period, renewal and cancellation rules, estimated supply time, and any applicable refund terms. You must be able to review and correct order errors before confirmation and will receive an acknowledgement without undue delay.

A subscription may renew automatically and you have the right to cancel it. Cancellation stops future renewal but does not automatically create a refund for a period already supplied, except where required under applicable law. Any price increases apply prospectively after reasonable notice.

Any fee charged by Harliee Studio is a separately disclosed fixed platform, listing, subscription or campaign-support fee for a service Harliee Studio supplies. It is not a deduction from talent compensation and is not calculated as a percentage of talent earnings or made payable only because a brand–talent engagement succeeds. Brand–talent payments are made directly between those users. Each user remains responsible for taxes, invoices and legally required disclosures applicable to them.

10. Refund

You may purchase our Services, and modify or cancel your purchase at any time before payment is confirmed for your purchase. Once payment is made, purchases cannot be cancelled and are non-refundable, except where required under applicable law or at Harliee Studio's sole discretion.

Harliee Studio reserves the right to cancel any purchase at its discretion, including where: (a) Services are unavailable; (b) there is a suspected error in pricing or Service description; (c) fraudulent or unauthorised activity is suspected; or (d) the order cannot be fulfilled due to operational constraints. Where a purchase is cancelled by Harliee Studio or where Harliee Studio is unable to fulfil an order for reasons attributable to Harliee Studio, you shall be entitled to a full refund of the amount paid for the affected order.

If you wish to request a refund, including where the Services are unsatisfactory or for any other reason, please submit your request to hello@harlieestudio.com. Each refund request will be reviewed on a case-by-case basis.

The Websites may provide links enabling you to purchase our Services through third-party websites. In such circumstances, your purchase shall be governed by the applicable terms and conditions of the relevant third-party websites, and not by these Terms.

11. Links to other websites

This Website may contain links to other independent third-party Websites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Harliee Studio’s control, and Harliee Studio is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

12. Copyright and ownership

Unless otherwise noted, all materials on the Websites are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned, licensed or used by Harliee Studio. These Terms do not grant you any rights to the trademarks or service marks of Harliee Studio or any Service Provider. The Websites may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

If you believe content on the Services infringes your copyright or was published without the rights you hold, you can send a notice to hello@harlieestudio.com with the subject line “Takedown request”. Copyright notifications are handled under the notification procedure in the Copyright Act 1987.

We review notices as soon as we reasonably can and will respond to a complete notice. Where we act on a notice, we may remove or disable access to the content and pass the notice to the person who posted it, unless doing so would be unlawful or unsafe. That person may send us a counter-notice if they believe the content was removed in error, and we may restore the content unless the complainant tells us they have commenced proceedings. We may take account of earlier notices about the same account, and we may suspend or close an account that repeatedly infringes.

Separate from copyright, you may ask us to remove content that uses your likeness, voice or personal data without permission. We treat intimate images shared without consent, sexualised content involving a person who has not consented, content sexualising a minor, and impersonation as urgent. Report these to us immediately. We will act as quickly as we reasonably can, preserve evidence and refer the matter to the authorities where appropriate. Do not delay a report in order to gather more evidence.

• Your name, address, telephone number and email address, and whether you are the rights owner or authorised to act for them.
• Identification of the work or right concerned, with a copy of or link to the original where available.
• The location of the content on the Services, precise enough for us to find it, such as the profile, listing or message address.
• A statement that you believe in good faith that the use is not authorised by the rights owner, an agent or the law.
• A statement that the information in your notice is accurate, together with your signature or electronic signature.

13. Moderation

We may review, restrict, label, remove or preserve content and may limit, suspend or close an account when we reasonably believe it breaches these Terms or law, creates fraud, safety or security risk, infringes rights, remains inactive for an extended period, or must be addressed to protect users or the Services.

Where appropriate, we may give notice, reasons and an opportunity to appeal before or after action. Immediate action may be taken when delay could cause harm, compromise an investigation or violate law. Contact us with the account, content or listing concerned and the reason you believe the decision should be reviewed.

14. Closing your account

You may stop using the Services and request account closure at any time. Amounts already due, active project obligations, lawful retention duties and provisions that by their nature should survive and will continue. Where reasonably available and lawful, we will provide an opportunity to obtain your content before closure, except where access must be restricted for safety, security or legal reasons.

15. Changing or discontinuing the Services

We may add, change, limit or withdraw features. Where a change materially and adversely affects a feature you rely on, we may give reasonable notice, unless the change is required for legal, security or safety reasons.

If we discontinue the Services or a paid feature entirely, we may give you advance notice, a reasonable opportunity to export the content you are entitled to, and a refund of any amount you have prepaid for a period or feature we will not supply.

If your account is inactive for more than 12 months and holds no paid subscription, we may close it. Before we do, we will send notice to your registered email address and allow a reasonable period for you to keep the account open or retrieve your content.

16. Notice

We give notice through the Services, by in-product message, or by email to the address registered on your account. For formal notice we may also use registered post to your last known address. An email notice is treated as received 24 hours after we send it unless we receive a delivery failure; an in-product notice is treated as received when you next sign in; a notice by registered post is treated as received three business days after posting.

Keep your email address and contact details current. You are treated as having received a notice properly sent to the details held on your account, even if you do not read it.

Send notice to us at hello@harlieestudio.com, and for formal legal notice also by registered post to us at No. 46-2, Jalan PJU 3/36, Park Ville Sunway Damansara, 47810, Petaling Jaya, Selangor, Malaysia. A notice to us takes effect when we receive it.

17. Complaints and resolving disputes

Contact us first. Send your complaint to hello@harlieestudio.com with the account, listing, project or transaction concerned, what happened, and the outcome you want. We will acknowledge your complaint and respond without undue delay. Both of us agree to try in good faith to settle a dispute this way before starting formal proceedings.

If your complaint concerns a transaction with another user, that user remains responsible for answering claims about the goods or services they supplied. We will provide the complaint channel, reasonable platform assistance, and any records we are required by law to provide.

If you are a consumer, you are not required to arbitrate. Nothing in these Terms takes away your right to bring an eligible claim to the Tribunal for Consumer Claims Malaysia, to complain to the Ministry of Domestic Trade and Cost of Living, to raise a personal data complaint with the Personal Data Protection Commissioner, or to use any other complaint or redress body you are entitled to use.

If you use the Services for a business or organisation and we cannot resolve a dispute within 30 days of your complaint, the dispute will be referred to and finally resolved by arbitration administered by the Asian International Arbitration Centre (AIAC) under the AIAC Arbitration Rules in force at the time. The seat of arbitration is Kuala Lumpur, the tribunal is a sole arbitrator, and the language is English. Each party bears its own legal costs unless the arbitrator decides otherwise.

A business user brings a dispute in its own name only, and not as a representative of, or consolidated with, a class or group of other claimants, unless both of us agree in writing. Nothing in this section prevents either of us from applying to a court at any time for an injunction or other urgent relief to stop infringement of intellectual property, misuse of confidential information, unauthorised access, or a threat to a person’s safety, or from bringing a claim that falls within the jurisdiction of a consumer or small claims tribunal.

18. General terms

We may update the Services or these Terms for legal, safety, security, operational or product reasons. Where practicable, we will give at least 30 days’ notice before a change that materially and adversely affects you. An urgent legal or security change may take effect sooner. We will ask account holders to accept a new version when the change is material; if you do not agree, you must stop using the affected Services and may close your account.

You may not transfer this agreement without our consent. We may transfer it as part of a reorganisation or transfer of the relevant business, provided your mandatory rights are not reduced. A delay in enforcing a right is not a waiver. If a provision is invalid or unenforceable, the remaining provisions continue. These Terms and applicable specific terms are the entire agreement about the Services.

Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between you and Harliee, and neither of us may bind the other.

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them, except that our affiliates and personnel may rely on the sections limiting liability and providing indemnity.

Neither of us is responsible for a failure or delay in performing an obligation caused by an event beyond our reasonable control, including natural disaster, epidemic, war, civil unrest, industrial action, act of government, or failure of a network, power supply, hosting provider or other third-party provider. The affected obligation is suspended while the event continues and each of us will take reasonable steps to limit its effect. This does not excuse an obligation to pay an amount already due.

19. Disclaimer

EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO THE PRODUCTS, ALL CONTENT, MATERIALS, INFORMATION AND SERVICES ON THE WEBSITES ARE OFFERED ON AN "AS IS" AND “AS AVAILABLE” BASIS WITHOUT ANY CONDITIONS OR WARRANTY OF ANY KIND WHATSOEVER EITHER EXPRESSED OR IMPLIED. WE DO NOT MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE FUNCTIONS CONTAINED IN THE WEBSITES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE WEBSITES OR THEIR SERVERS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED EVEN IF WE ARE AWARE OF THEM.

We do not guarantee or warrant that the Websites, files or software of any kind, or from any source, available for downloading through the Websites will be free of infection or viruses, worms, Trojan Horses or other code or defects that manifest contaminating or destructive properties.

Except as may otherwise be described, all materials on the Websites are made available only to provide information about Harliee Studio. We control and operate the Websites from our offices in Malaysia. We make no representation that these materials are appropriate or available for use in other locations. If you use the Websites from other locations you are responsible for compliance with all applicable laws.

20. Limit on Liability

YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE AND YOUR USE OF THE WEBSITES IS TO DISCONTINUE YOUR USE OF THE WEBSITE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, US, AND ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THE WEBSITES) AND OUR MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS OR AGENTS, EXCLUDE ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGE ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE, CONTRACT OR OTHERWISE) IN CONNECTION WITH THE WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION ACTIONS OR ACTIVITIES RESULTING FROM USE OF RESOURCES PRESENTED ON THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIAL ON SUCH WEBSITES, OR USE OF ANY IDEA, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEBSITE OR ANY WEBSITE LINKED TO THIS WEBSITE.

21. Indemnification Limit on Liability

You agree to indemnify, defend and hold us harmless from and against any and all claims, including but not limited to third party claims, damages, costs, and liabilities, including reasonable attorneys' fees arising out of, or in connection with your violation of these Terms as well any claims arising from any unauthorized use you may make of the Websites or of our information.

22. Choice of Law & Dispute Resolution

Access to and use of the Websites, access to SMS and other services, (“Programs”), and this contract are governed by the laws of Malaysia.

YOU HEREBY CONSENT THAT ANY CLAIM, CONTROVERSY, OR DISPUTE RELATED TO OR ARISING OUT OF ACCESS TO AND USE OF THE WEBSITES, PROGRAMS, AND THE TERMS OF THIS CONTRACT (OR THE BREACH THEREOF) – WHETHER BASED IN CONTRACT, TORT, STATUTE, OR OTHER LEGAL THEORY (“DISPUTES”) – SHALL BE BOUND BY THE LAWS OF MALAYSIA AND WILL BE RESOLVED BY BINDING CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR. UNLESS OTHERWISE REQUIRED BY APPLICABLE LAWS, ANY DISPUTE, CONTROVERSY, CLAIM OR DIFFERENCE OF ANY KIND WHATSOEVER SHALL ARISING OUT OF OR RELATING TO THESE TERMS AGAINST OR RELATING TO US OR ANY INDEMNIFIED PARTY UNDER THESE TERMS SHALL BE REFERRED TO AND FINALLY RESOLVED BY WAY OF ARBITRATION IN KUALA LUMPUR, MALAYSIA IN ACCORDANCE WITH THE ARBITRATION RULES OF THE ASIAN INTERNATIONAL ARBITRATION CENTRE (MALAYSIA) (“AIAC”) FOR THE TIME BEING IN FORCE, WHICH RULES ARE DEEMED TO BE INCORPORATED BY REFERENCE IN THIS SECTION. THE PLACE OF ARBITRATION SHALL BE MALAYSIA. ANY AWARD BY THE ARBITRATION TRIBUNAL SHALL BE FINAL AND BINDING UPON THE PARTIES.

NOTWITHSTANDING THE PREVIOUS PARAGRAPH, YOU AND US MAY (1) MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS OF ANY PARTY; (2) SEEK INDIVIDUAL RELIEF IN SMALL CLAIMS COURT FOR DISPUTES WITHIN THE JURISDICTION OF THE SMALL CLAIMS COURT; AND (3) SEEK CLAIMS FOR INJUNCTIVE RELIEF.

REPRESENTATIVE PROCEEDING AND CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, ARBITRATION OF ALL DISPUTES SHALL PROCEED ON AN INDIVIDUAL BASIS. BOTH YOU AND US WAIVE ALL RIGHTS TO ARBITRATION OF DISPUTES BY WAY OF REPRESENTATIVE PROCEEDING.

23. No Assignment

You may not transfer or assign in any way any of your rights or obligations under these Terms. Any such transfer or assignment shall be null and void.

24. Severability

If any provision of these Terms or the application of any such provision to any person or circumstance is held invalid, illegal, or unenforceable for any reason whatsoever, the remaining provisions of these Terms and the application of such provisions to other persons or circumstances shall not be affected. To the fullest extent possible, the court finding such provision invalid, illegal, or unenforceable shall modify and construe the provision so as to render it valid and enforceable as against all persons or entities and to give the maximum possible protection to persons subject to indemnification within the bounds of validity, legality, and enforceability.

25. No Waiver

Our failure to insist upon or enforce strict compliance with any provision of these Terms shall not be construed as a waiver of any provision or right.

26. Headings

The headings for each of these Terms are for convenience of reference only. Such headings shall be ignored in the interpretation or construction of any of these Terms.